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    Insurance claimsAAA claims

    Have AAA? You choose the shop.

    AAA's Approved Auto Repair network is optional for insurance claims. California law gives you the right to use any licensed shop. We handle AAA claims directly — estimate, authorization, billing. You pay your deductible.

    Your right under California law

    California Insurance Code §758.5 prohibits AAA from requiring you to use their Approved Auto Repair shops for insurance claims. AAA can suggest preferred vendors for member services, but for insurance claims they cannot mandate a shop, penalize you for using an independent shop, or reduce your payout. Your choice is protected.

    How it works

    Filing an AAA claim with us

    01

    File your AAA claim

    Call AAA or use their mobile app to open a claim and get your claim number.

    02

    Bring us your claim number

    Contact us with your AAA claim number. We handle everything from there.

    03

    We write the estimate

    Sam writes a full line-item estimate — parts, labor, and paint. You get a copy. AAA gets a copy.

    04

    We contact AAA directly

    We work with your AAA adjuster, submit documentation, and get repair authorization.

    05

    We do the repair

    Once AAA authorizes, we order parts and schedule. No work starts without approval.

    06

    AAA pays us directly

    AAA issues payment to us in most cases. Your out-of-pocket is your deductible.

    Reviews

    Trusted by Spring Valley for 35 years

    4.7from 30 Google reviews

    Three decades of repeat customers across Spring Valley, La Mesa, and El Cajon.

    "Sam and his team did an amazing job on my truck after a fender bender. The paint match was perfect and they handled the whole insurance claim for me. Honest pricing, quality work."

    Marcus T.

    Body work · Spring Valley

    "Got my windshield replaced same day. Sam was upfront about the cost, the work was clean, and it was less than the dealer quoted me. I'll be back."

    Linda R.

    Windshield replacement · La Mesa

    "Been bringing my cars here for 12 years. Sam tells you what actually needs fixing and what doesn't. You can't put a price on that kind of trust."

    David K.

    Mechanical · El Cajon

    FAQ

    Common questions about AAA claims

    Have an AAA claim? We handle it.

    Free estimate. We call AAA. You pay your deductible. 628 Grand Ave, Spring Valley, CA 91977.