Have Progressive? You pick the shop.
Progressive's repair network is a preference, not a rule. California law gives you the right to use any licensed shop. We handle Progressive claims directly — estimate, authorization, billing. You pay your deductible.
Your right under California law
California Insurance Code §758.5 prohibits Progressive from requiring you to use their Direct Repair Network. They can suggest it, but they cannot mandate it, penalize you, or reduce your claim payout for choosing an independent shop. Your right to choose is protected by state law.
Filing a Progressive claim with us
File your Progressive claim
Call Progressive or use the Progressive app to open a claim and get your claim number.
Bring us your claim number
Contact us with your Progressive claim number. We handle everything from there.
We write the estimate
Sam writes a full line-item estimate. You get a copy. Progressive gets a copy.
We contact Progressive directly
We work with your Progressive adjuster, submit documentation, and get repair authorization.
We do the repair
Once Progressive authorizes the repair, we order parts and schedule. No surprise charges.
Progressive pays us directly
Progressive issues payment to us in most cases. Your out-of-pocket is your deductible.
Trusted by Spring Valley for 35 years
4.7from 30 Google reviewsThree decades of repeat customers across Spring Valley, La Mesa, and El Cajon.
"Sam and his team did an amazing job on my truck after a fender bender. The paint match was perfect and they handled the whole insurance claim for me. Honest pricing, quality work."
Marcus T.
Body work · Spring Valley
"Got my windshield replaced same day. Sam was upfront about the cost, the work was clean, and it was less than the dealer quoted me. I'll be back."
Linda R.
Windshield replacement · La Mesa
"Been bringing my cars here for 12 years. Sam tells you what actually needs fixing and what doesn't. You can't put a price on that kind of trust."
David K.
Mechanical · El Cajon
Common questions about Progressive claims
Have a Progressive claim? We handle it.
Free estimate. We call Progressive. You pay your deductible. 628 Grand Ave, Spring Valley, CA 91977.